Breeze | Duo ID

Streamlining the Ordering of ID Cards, by delegate administrative tasks to cardholders

Gathering ID information can be a time-consuming and often unsecure process using manual methods. Duo ID is a collaborative process designed to simplify the administrative work of issuing ID and access cards. With a one-time link, cardholders can register their necessary personal data and upload the required ID photos to complete the card order.

With the advancements in technology, it has become imperative for organizations to prioritize easy and secure self-service options when it comes to collecting ID details, including PINs and photos. By implementing Duo ID, administrative tasks are significantly streamlined and simplified, leaving more room for efficient management and utilization of resources.

Not only does this approach provide convenience for individuals, but it also ensures the protection of sensitive information, safeguarding against potential data breaches. Therefore, enabling easy and secure self-service options for inputting ID details  can play a pivotal role in enhancing operational efficiency while delivering a seamless user experience.

Making the ID Card Ordering Process More Efficient with Duo ID.

There are several advantages to using the Duo ID functionality in Breeze:

  • Time and Cost Savings: With a simple and automated workflow, organizations save time and resources in collecting images and other information.

  • Simplifies the Ordering Process: By facilitating seamless interaction between the administrator and cardholder, the administrator initiates a request, the cardholder receives a one-time link, completes the required information, and uploads the ID photo. The request is then approved by the administrator in the Breeze portal before the card goes into production.

  • Secure Data Collection: Duo ID helps maintain the required GDPR security when collecting and processing personal data.

Where to Use Duo ID?

Streamlining the ordering process: Our intuitive "Start a new Duo ID request" function simplifies the creation of new ID bearers.

  • User Involvement: Give your employees the opportunity to fill out the necessary data and upload photos by sending them a secure email link. This allows them to quality-check the information before it is sent to an administrator for approval.

  • An Intuitive Interface: Our user-friendly interface ensures easy form filling, while a preview of the ID bearer provides a chance to correct errors before submission.

  • Approval: Administrators receive immediate notifications of submitted requests. They can easily approve, reject, or make adjustments. Rejection reasons can also be sent back to end users.

Combine the usage of self service with ID-photo and the Remove Background service in Breeze.

How to Use Duo ID in the Breeze Portal?

Duo ID operates by an administrator initiating a "Start a Duo ID request." The administrator can choose which information should be hidden, visible, and managed by the cardholder. This may include personal information, PIN codes, and photos. The cardholder will receive an email link with a request to complete the required information. There will also be an option for the cardholder to upload a photo or take one via a webcam or mobile camera if required by the administrator. Once the cardholder has completed the necessary information, they will preview the ID bearer. This allows the cardholder to quality-check the information before sending it to the administrator for approval. The administrator will have the opportunity to approve or reject a request and provide comments for any changes the cardholder may need to make for the order to be approved.

Duo ID is an optional feature that needs to be activated in the portal before use. For existing portal customers: Please contact your security partner or reach out to us directly at breeze@idportal.no. For those interested in becoming portal customers: Contact your security partner or reach out to us directly. Mention that you'd like to use Duo ID, and we'll assist you further.

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