Before We Start

Signed agreements:
For the Breeze cloud service and card production, we require a signed Service Agreement, incl. an Data Processing Agreement (DPA).
Find out who will sign on behalf of your organization. Provide:

• Signer’s name

• Title

• Email address

• Mobile number

• Your organization’s registration number

Contact information:
Main contact person and primary administrator (name, email, mobile).

Portal name:
The name of the portal(s) to be used. This does not have to match the company name and can be a location or department name if sub-portals are part of your solution.

Secure login:
Should 2FA (email code) be activated now or later?
Is Single Sign-On (SSO) relevant for your organization?

Project Details to Consider

To help us understand your project, review these points and share the scope with us:

Card design:
Number of card templates/designs to set up, such as:

• ID card

• Loan card

• Visitor card

• Parking card

• Logo card, etc.

See card design requirements here [PDF LINK]: Logo and/or card design, 300 dpi, RGB, size 56.4 x 87.7 mm.

Personalization fields:
Which fields should appear on the card template? Entered by the requester or cardholder (via Duo ID)? Examples, and inform if they should be mandatory or not:

• First name, Last name

• Title

  • Would a preset drop-down list help with registration by avoiding unusual titles or misspellings?

• Expiry date

  • Maximum Validity Period

    • Define the maximum duration (e.g., 3 years) for any card in your organization.

    • This ensures compliance and prevents indefinite access.

  • User-Controlled Shortening

    • Decide if the requester (or administrator) can set an expiry date shorter than the maximum allowed.

    • Example:

      • Max validity = 3 years

      • User sets expiry = 6 months for temporary staff

• Location

  • Would a preset drop-down list help with registration by avoiding inconsistent spelling or variations in location names?

• ID photo

  • Do you want a standard headshot, or should it include shoulders and upper body for a more modern card design?

  • The image size should match your preferred card design.

Import of personal data and ID photos:
If your project includes batch ordering of multiple records, we can import data from Excel or TXT files with structured data. You will receive a secure upload link—do not send data by email.
Check [PDF LINK] for setup and [Excel LINK] for sample data format.

Technology setup (RFID or magnetic stripe coding):
Should cards include RFID technology such as EM, HID Prox, MIFARE DESFire, MIFARE Classic, or other access control technologies?
Should cards include a magnetic stripe?
If yes, we will address this separately to ensure correct format and may need to test existing technology.

Shipping addresses:
Which addresses should be visible during checkout?

• Fixed addresses only (managed by Administrator)

• User-managed addresses (select or add during checkout)

Shipping methods:

• Trackable letter mail or small parcel

• Business parcel

• Service parcel

• Express overnight

• Courier

Depending on your location, we can choose different methods. For production in Norway: Greater Oslo, Asker, and Bærum we can provide courier delivery; other regions use Posten Bring services.

Security:
Should we activate 2FA (included as a standard service)? A 6-digit code is automatically sent to the user’s email for login verification. Is Single Sign-On (SSO) relevant for your organization

Approval function:
Should card templates be configured so that one or more templates—or all orders—require approval before production?
Approval in the same portal or via a separate approval portal by another user or resource in your organization.

Merge of orders:
If you have multiple users and administrators, the Merg order functionality could save the organization of shipment cost by sending card produced as a service ones or twice a week to a preset adresse.

After card production

Do your project want us to set up AMR functionality where card data and/or status is reported back?